On 21/11/2007, Shane Martin Coughlan coughlan@fsfeurope.org wrote:
As for the response time, resolution time and satisfaction rate, you would have to ask the FSF licensing team.
I've sent two licence questions to the FSF licensing team; one took three months to get an answer on (and in fact resulted in the software whose licence I was wondering about getting relicensed) and the other took two months (and was "we can't provide a quick answer, read the text of the licence" - this being the GFDL).
So, in my experience, suggesting people email licensing@fsf.org is equivalent to saying "go away and don't bother me for at least two months." Which is unfortunate.
If you disagree, then I look forward to actual statistics.
- d.